Tony Bates, Dr. Natalie Petouhoff

Empathy In Action: How to Deliver Great Customer Experiences at Scale

A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale.

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HOLIDAY GIFT GUIDE 2022:

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Website:

https://empathyinactionbook.com/

Publisher:

Ideapress Publishing

Publication Year:

2022

ISBN:

9781646870431

Category:

Leadership

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